I think the test was well put together. Great!
Customer Service Tests
If you have applied for a role within a customer service division, then we can help you prepare for the selection process. Find out about the types of aptitude tests used for this type of role, and use our practice packages to help you perform well in your assessment.
I’ve practiced hundreds of numerical questions and still have plenty more to try.Ellen used Practice Aptitude Tests to prepare for her upcoming interview at HSBC. Start your success story
Improve your scores with our intelligent learning system
- Get instant access 24/7 to real life tests
- Track historical test performance with our custom dashboards
- Learn from mistakes with our fully worked solutions
- Prepare for top employers with our bespoke employer packages
- Compare your scores against industry standards
Reviews of our Customer Service tests
What our customers say about our Customer Service tests
Dorrie D Giddens
United States of America
May 05, 2021
Test didn't have the type of question needed for the type of customer service I will be doing
April 29, 2021
Obtaining figures for calculations was cumbersome
April 25, 2021
Be fast, be efficient
Not a lot of time to write out equations or determine results, you need to be fast and know your equations.
Andrene Beverley Mowatt
April 21, 2021
The test was challenging. You have to pay attention to detail and correct calculations.
April 15, 2021
it wasn't easy but interesting all the same.
April 07, 2021
I liked the challenge it presented, and how much of one's understanding it tests.
April 05, 2021
I liked the fact that it helped me to apply critical thinking and speed as well.
April 05, 2021
What types of questions can be asked and how to answer them
We need to be accurate and fast in answering the questions asked – so as we read the questions, we need to analyse them while reading, which makes it easier and saves a lot of time.
April 04, 2021
You must add more time to complete it, because we have to calculate a lot.
March 31, 2021
It was tasking and not what I expected for customer service