Careers at Xerox
Xerox’s services focus on improving the flow of work for better performance, as well as agility and digital transformation. The company employs more than 24,000 globally and is continually looking to hire talented people.
If you are looking to join an innovative company like Xerox, a great place to start is by understanding the application process and preparing for the different stages of recruitment, which can be challenging without practice or preparation.
Use this guide to help build your confidence and help pass your assessment tests.
Xerox Application Process
The Xerox employment process is challenging and includes several stages (see above). It is important to prepare yourself for each stage so you can build confidence and stand out.
One key tip is to make sure you do your research about the company beforehand and understand its core values.
The Xerox core values are:
Succeed through satisfied customers
Deliver quality and excellence in all we do
Require premium return on assets
Use technology to develop market leadership
Behave responsibly as a corporate citizen
Xerox online application
The first stage of the application process is to submit an online application form. You will be required to list your relevant experience, education and training, as per most standard applications.
It can be useful to refer back to the core values of Xerox and try to reflect them in any answers you might give when asked about your experience in the application or interview stages.
Attention to detail is important, so try to ensure your application is free from errors.
Xerox phone interview
If you meet the minimum requirements of the job specification and your application is approved, you will need to participate in a phone screening interview. This will require you to discuss your professional background and your motivations to work at Xerox.
Company research is essential at this stage and it is important to reflect on why you want to work here – and more importantly, why you are suited for the position. Be prepared to talk about your previous experiences and be well rehearsed in discussing different aspects of your resume.
Xerox Aptitude Tests
The next stage of the pre-screening process are assessment tests. Xerox wants to ensure you really do have the skills needed for the role you’ve applied for by testing your skills and abilities.
The assessment will take between 45 minutes to an hour. Depending on your role, you may be given different types of tests.
For example, for customer-facing roles and managerial/leadership positions, you’ll likely be given behavioral tests (i.e. a personality test and a situational judgment test). Those tests assess your work persona.
For other roles, you may be required to take skill-specific tests such as a typing test for a data entry clerk, or a mechanical aptitude test for a technician.
Xerox sales test
The Xerox sales assessment is a behavioral test that consists of a personality test and situational judgment test; each measures your different traits and how you work.
Xerox personality test
A personality test examines your characteristics and measures how well you might perform in a work environment like Xerox. A test typically examines up to 20 different possible traits to identify the skills you have for your potential new workplace.
It’s important to think strategically about the questions but be as honest as possible, as there are no right or wrong answers.
Xerox situational judgement test
A situational judgment test measures how well you respond to a variety of workplace scenarios. Your answers are compared to an ideal work profile and behaviors for the Xerox position you applied for, to assess if you are suited for the position.
It’s important you practice situational judgement questions and prepare for the format.
Xerox PLI-style test
The Xerox Predictive Index Learning Indicator measures your ability to learn and adapt to your new work environment, as well as your cognitive ability. It typically consists of 50 questions that need to be completed in 12 minutes.
During this time you will be asked questions on the following topics:
Non-verbal reasoning (logical, abstract and spatial reasoning)
The PLI style of test measures skills not easily found on a resume or during an interview.
Xerox numerical reasoning test
The numerical reasoning test assesses your skills in solving numerical problems. The math involved to solve the problems is fairly basic (high-school level), but the real challenge comes in answering the questions under time pressure, since you will have approximately one minute per question.
Xerox verbal reasoning test
The verbal reasoning test examines your comprehension skills and will replicate an office-like scenario where verbal reasoning might be required, such as receiving a business report which asks you to summarise the information.
The challenge here is to identify if something is true, false or if you cannot tell, based on the text passage you are given. Practice is key to scoring high marks on this test.
Xerox non-verbal reasoning tests
Xerox mechanical test
For engineering or technician roles, you might be asked to take a mechanical aptitude test. Candidates are provided with a series of images showing mechanical problems and must answer questions based on these.
There are a range of subject topics this could be based on. You should focus on revising the topics specific to your role:
Electricity such as circuits, voltage and current
Mechanics such as forces and motions, energy and springs
Calculation of areas
Conventions and units
Tools and terminology
Basic mathematics such as fractions, ratios, percentages and averages
Xerox English language test
An English language test ensures you have the correct proficiency in reading, writing and understanding English to an intermediate level.
If English is not your first language, you might be required to take this test. This is particularly true for customer-facing roles where a good level of English is needed.