Salesforce Assessment Tests

Careers at Salesforce

From a start-up in California, Salesforce has grown to become a global company with a staff count of over 50,000 employees.

Those pursuing a career with this leading technology firm will find opportunities available in:

• Sales
• Marketing and communications
• Technology and product
• Customer success
• Finance
• Research
• Business technology
• Legal and corporate affairs
• Employee success (including HR, recruitment and people)

It’s advisable to explore each of these teams in detail to find the one best suited to your skill set, interests and aspirations. Then you can search through available jobs, and begin the application process.

Salesforce states a commitment to a fair and equal recruitment process that not only considers skill set, but also future potential.

Your experience as a candidate will depend on the role applied for, but below you’ll find an overview of the common stages involved to help you better prepare.

Salesforce online application

Once you’ve found an opening of interest, the first step is to complete the online application. Salesforce uses Workday to advertise roles and process applications, so you’ll need to create an account here if you don’t have one already.

The application will ask you for personal details, like address, contact information, educational background and work experience.

You’ll also need to answer some long-form questions, which give you an opportunity to explain your motivations for applying, and back up your experience with skills-based examples.

Salesforce video interview

If you’re considered a strong candidate, you’ll be contacted by an assigned recruiting coordinator. They’ll set up a video interview, and advise you on any technical details you need to be aware of.

The interview may be with a team leader, a hiring manager, or another key stakeholder. At this stage, the interviewer is looking to find out more about who you are, why you’ve applied to Salesforce, and what you can bring to the company.

You can expect a lot of behavioural style questions, so make sure you have some strong examples of success planned out.

Salesforce technical test

If you’ve applied for a role that requires a level of technical expertise, you’ll be assessed on this through an online technical test. For example, roles within the research or technology and product teams may involve a coding assessment.

Salesforce uses this approach to compare candidates objectively. Many applicants, particularly at graduate level, will have similar levels of experience. Online testing helps to identify those that can apply their knowledge in a real context to the greatest effect.

You’ll be informed of any technical tests well in advance, giving you plenty of time to prepare.

Salesforce Aptitude Tests

At this point, you may also be invited to complete one or more aptitude tests. Again, these will be dictated by the role applied for and the required skills.

Some tests you can reasonably expect to crop up include:

Salesforce numerical reasoning test

Numerical reasoning tests measure your ability to work with and interpret data sets. You’ll answer a series of multiple-choice questions involving tables, charts and graphs.

Salesforce verbal reasoning test

Verbal reasoning tests assess your skill at evaluating new information, and using it to draw accurate conclusions. You’ll read through multiple passages of text to determine the validity of a given statement, evaluate the strength of an argument, or identify assumptions.

Salesforce logical reasoning test

Logical reasoning tests may be either deductive or inductive, but both measure your analytical ability and problem-solving skills.

Salesforce deductive reasoning test

Deductive reasoning tests ask you to work through word-based problems, whilst inductive reasoning tests ask you to identify rules and relationships in abstract sequences.

Salesforce diagrammatic reasoning test

For diagrammatic reasoning testsyou’ll need to work with a series of inputs, processes and outputs to show your logical understanding of operational rules.

All of these tests are designed to assess your natural abilities, and are thought to be a strong indicator of future performance.

Though they don’t require any pre-existing knowledge, they can be daunting if you’re unfamiliar with them, so take plenty of practice tests once you know which test types are involved.

Salesforce interviews

If you’re successful in your online assessments, you’ll partake in one or more additional interviews. It’s not uncommon to be interviewed by peers in the relevant team, and a panel made up of hiring managers and team leaders.

These interviews will focus more on job specifics, as well as going over key competencies and behaviours. Prepare for a mixture of question types and make sure to incorporate Saleforce’s core values into your answers.

These are:

• Trust
• Customer success
• Innovation
• Equality

Salesforce also encourages candidates to develop a personal brand to stand out at interview. Write a strong elevator pitch to sell yourself, and be clear on what drives you to succeed.

It will also be worth making sure you are familiar with Salesforce as a tool – Salesforce knowledge tests such as these may make for helpful practice.

Salesforce virtual assessment centre

This final stage is typically a case study exercise and presentation. You may be asked to collaborate with fellow applicants on a particular project, showcasing your teamworking skills, or you may work individually.

In both cases, you’ll present your conclusions to a presentation panel, where your understanding of the topic will be assessed, along with your communication skills.

The Salesforce recruitment process can take some time, so don’t be disheartened if you’re not informed immediately on the status of your application. If you do feel it’s taking longer than expected, reach out to your appointed Salesforce recruiter.