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retail tests

Retail Tests

  • 21 tests
  • 248 questions
retail tests

Pre-screening for retail roles is increasingly common. Depending on the company, testing will assess key skills such as problem-solving, sales ability, interpersonal skills, and basic maths and literacy.

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Sample Retail Tests question Test your knowledge!

In the grid below, one box is missing. You must work out what rules are being applied in the other boxes in order to work out which of boxes A to F will complete the grid.

Question 1
  • A
  • B
  • C
  • D
  • E
  • F

A store's revenue increases by 5% in the first quarter, then decreases by 2% in the second quarter. If the initial revenue was $200,000, what is the revenue at the end of the second quarter?

  • $203,000
  • $205,000
  • $194,900
  • $210,000

A customer purchased four items priced at $12.99, $7.50, $19.99, and $5.75. If the local sales tax is 8%, what is the total amount the customer paid including tax?

  • $47.76
  • $50.23
  • $51.55
  • $52.00

After reading the passage, what strategy is being highlighted as a means to improve customer satisfaction?

  • Bulk discount offers
  • Personalized shopping experiences
  • Extended store hours
  • Price matching guarantees

If the wording of a new store policy states that 'All electronic items must be returned within 30 days for a full refund or store credit', which of the following interpretations is correct?

  • Electronic items can be exchanged any time for store credit.
  • Only a partial refund is provided after 30 days.
  • Store credit is given after 30 days, but no refunds.
  • Full refund or store credit is available within the 30-day return window.

A new product line is added to the inventory that follows a different sizing pattern than the current products. Employees are expected to adapt quickly to the new sizing to assist customers effectively. What skill is most critical for employees in this scenario?

  • Analytical skills
  • Adaptability and flexibility
  • Negotiation skills
  • Time management

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Retail Tests Tips

1Practice psychometric tests online

Practice makes perfect. To feel as comfortable as possible on the day, make sure you practice as many relevant tests as you can beforehand.

2Don't be tempted to embellish in the personality test

When considering your personality during the questionnaire, be as honest as possible when answering questions. You will only come unstuck later on when it is discovered.

3Practice your numerical skills and get used to reading through text

To keep things interesting and prevent yourself from becoming bored, try practicing numeracy and literacy skills in other formats – getting a friend or family member to help out can keep your mind fresh. In a similar way, becoming used to reading through text and then getting someone to test you on what you have just read will help.

4Practice a sales role-play with a friend or a family member

Practicing for both the retail assessment and retail interview with a friend or family member makes good sense. As well as helping you to prepare in a practical way, these members of your inner circle can boost your emotional and mental well-being, increasing your confidence.

5Do your research

Finally, and perhaps most importantly, make sure that you research the company that you are applying to work for as much as you can. This will help you to fully grasp the unique company culture, and will help you to craft your responses accordingly.

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Retail Tests FAQs

What are covered on Retail tests?

Retail tests typically include questions designed to assess a candidate’s customer service skills, mathematical ability for handling transactions, understanding of sales techniques, and general retail knowledge. They may also check for your ability to handle common scenarios that occur in retail settings.

How do I prepare for Retail tests?

Preparing for Retail tests is about familiarizing yourself with the types of questions you might be asked. It’s a great idea to review basic math, work on your customer interaction skills, and understand the principles of sales and inventory. Regular practice with simulated tests will make you more confident.

How difficult are Retail tests?

The difficulty level of Retail tests can vary based on the company and the position you’re applying for. However, with consistent practice and understanding of retail concepts, you can increase your proficiency and tackle these tests with confidence.

What types of tests are included in the Retail tests?

Retail tests can include numerical reasoning, verbal communication assessments, situational judgement tests, and personality questionnaires. Each test aims to evaluate different skills important for roles in the retail industry.

Where can I practice free Retail test questions?

Practicing Retail test questions is key to acing the exam, and Practice Aptitude Tests offers a wide range of free practice tests. Dive into the tests to understand the format and types of questions you might encounter in the real assessment.