CVS Assessment Tests

Careers at CVS

CVS is rated as an organisation high on innovation, and boasts a range of employee benefits such as stock options and store discounts.

Job roles vary from pharmacists and technicians to analytics, customer service, and corporate office positions.

Use this recruitment guide to help improve your chances of success when applying to a role at CVS – particularly when it comes to the online assessments.

The CVS application process is competitive, so it’s important to prepare yourself for the various stages. Practicing tests, researching the company, and preparing for interviews will all contribute to your confidence and chances of standing out from other applicants.

Online application

The first stage is to choose a suitable role and then apply online. The CVS application is standard and requires you to upload your resume and answer relevant questions about your work experience.

When doing so, it’s important to reflect on the core values CVS looks for, incorporating them into your answers.

The core values that CVS seeks are:

• Collaboration
• Innovation
• Caring
• Integrity
• Accountability

CVS Aptitude Tests

The online assessments enable CVS to shortlist top-quality candidates with the competencies needed to perform well in the role. You might also be given skills-based tests as well.

CVS uses Kronos psychometric assessments to test candidates. Applicants typically need to score in the top 50% of test-takers to be considered for a position.

CVS Math Skills Test

For some positions like the pharmacy tech role, a math skill test is required as part of the pre-employment assessments. The test covers basic math such as addition and subtraction.

Pharmacy technicians are also tested on being able to provide proper measurements and dosing.

Consider practicing numerical reasoning tests to help prepare you for the math skills test.

CVS personality test

Personality tests help companies assess cultural fit and how well job candidates might work within a team. The multiple-choice questions require you to select whether you strongly agree, or strongly disagree, with certain statements. Some may ask you to pick the best choice from the options presented.

It is important to answer the questions strategically when reflecting on the type of employee CVS is looking to hire.

Shaker Virtual Job Tryout

The Shaker Virtual Job Tryout consists of multiple assessments that aim to mimic realistic scenarios of the role you’ve applied for. It takes approximately one hour to complete.

The core sections of the Virtual Job Tryout include:

• Situational judgement test
• Realistic job preview
• Data accuracy
• Drivers
• Tell us your story
• Work styles

CVS situational judgment test (SJT)

The situational judgment test is a multiple-choice assessment where you are presented with a range of scenarios in which you must choose the most and least effective solution.

This helps CVS assess the type of decision-maker you are and if you can make logical, fair and effective choices during challenging situations.

CVS realistic job preview

The realistic job preview is a chance to receive more information on the job and what it will be like to work in your daily role. This can include client or customer interactions you might have, the rules and settings, and the team and environment you’ll be in.

It’s purely informational so no testing occurs in this section, but it should help determine if the job is a good fit for you.

CVS data accuracy test

The next test measures attention to detail and error checking. You will be given text and are assessed on how well you enter and check the information. This mimics what an employee might be required to do in stores, such as checking medication bottles or managing inventory.

CVS drivers

The next section is the drivers test, an assessment on what motivates you and where you thrive. You must select from two options, picking the one that most closely matches the work environment you prefer.

Tell us your story

During the Virtual Job Tryout, you will be given a chance to talk about yourself and expand on your resume. You will be asked to go into detail about your experience, education, and any hobbies you may have.

Work styles

The work style is the longest part of the assessment. You will be presented with two options and must choose which most closely matches your work style.

CVS interviews

There are a number of interviews you might be requested to participate in during the recruitment process, including a pre-screening interview and in-person interview.

Pre-screening interview

There may be an initial pre-screening call or video interview towards the early stages of your application. These are typically short (approximately 10–15 minutes) and help a recruiter assess your interest in the position, communication skills and to answer any questions you have about the role.

In-person interview

The final stage of the CVS hiring process is an in-person interview. This typically lasts 20–30 minutes and is much more in-depth than the pre-screening interview.

You will be required to talk about your job experience and work history. You may also be asked some behavioural-style questions such as: “Tell me about a time when you demonstrated excellent customer service”.

It’s important to structure your answers well and relate them back to any of the core values CVS is looking for. One tip is to use the STAR method to answer questions (Situation, Task, Action, Response).