This test presents you with a series of challenging scenarios that one might encounter in the workplace and then a number of possible responses to the scenario. You then chose which one you feel is the best way to describe how you would react. As with the rest of the tests you will be timed and so it is important that you read the information properly. It is important to know the company values to ensure your answers are best matched with theirs.
E-trays make use of a simulation in which you receive e-mails which you are expected to read, prioritise and process in order to complete several tasks. These tasks are representative of those that you might be expected to undertake in a work or business setting. It will assess your written communication, decision-making skills and ability to multi-task.
The group exercise demonstrates how you work and perform in a team. The group will be presented with information, including a number of issues and you will need to produce solutions. Ensure to find a balance between speaking up and making your point but without dominating the group. You must show the assessor that you can work well in any situation, especially within a team as that is something that will be expected of you at the company.