American Express Assessments

The American Express diagrammatic reasoning test comprises of questions relating to sequences of shapes and patterns. In each question there will be a missing step and you will be provided with a number of answers to choose from. These are designed to test your logical reasoning as well analytical and problem-solving skills.

The American Express situational judgement test presents you with a series of challenging scenarios that one might encounter in the workplace and then a number of possible responses to the scenario. You then chose which one you feel is the best way to describe how you would react. As with the rest of the tests you will be timed and so it is important that you read the information properly. It is important to know the company values to ensure your answers are best matched with theirs.

You will be given a group task, usually involving a meeting or business scenario that you will be expected to provide solutions for within the team. You’ll be assessed on how you perform within the group, whether you show strong leadership skills or better support skills. You must be careful to strike a balance between dominating the group and being too passive.

You will be expected to give a short presentation on a subject provided. You will be given time to prepare and will be allowed to take prompts in with you. This will be assessing your public speaking and presenting skills as well as how you perform under pressure during questions following your presentation. This may also be in the form of a case study.

The role play will be based on a scenario provided and you will be assessed on your behaviour, your knowledge and the way you handle certain scenarios. It will be relating to a type of situation that you would be faced with in the job and you will be required to think quickly. Ensure you have a good background knowledge of the company and its values.