Careers at Walmart Inc
As one of the largest retail stores in the world, Walmart offers plenty of diversity for both teams and roles. A career at Walmart isn’t just limited to retail; sectors such as corporate healthcare, technology, and distribution centers are all areas that you might consider, depending on your skills and experience.
One area Walmart is particularly invested in is building the next generation of ecommerce. As Walmart states: "We’ve united the best entrepreneurs, software engineers, data scientists, merchants, and internet professionals to create seamless experiences for customers to shop anytime, anywhere."
Whatever the role you’re applying for, it is important to understand the Walmart application process and types of tests you need to prepare for.
Application and interview
The online application requires you to apply for a specific role on the Walmart careers page. You must state your availability, complete your work history and qualifications, and verify you have the legal right to work. There is also an employment questionnaire.
After your application and any required assessments are reviewed, you may be invited to interview. Practice questions to think through include:
- You’re told to work as quickly as possible. How do you ensure that the quality of your work isn’t affected?
- Describe a time you went above and beyond for a customer.
- What would you do if you saw a fellow employee steal money from the cash register?
Walmart Assessment Tests
Walmart says some positions require assessments in addition to the application. The required test depends on the job; your application portal gives the current name and instructions.
The retail and management formats below have been associated with Walmart recruitment. Treat them as preparation topics and check them against your invitation, rather than assuming every applicant receives the same modules.
Walmart Retail Associate Assessment RAA
The RAA focuses on less senior roles, particularly for hourly rate jobs such as personal shopper or front-of-store worker. A familiar retail-assessment format covers four areas, which are a combination of personality, situational judgment, and numeracy assessments:
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Work with Customers/Members and Associates. A situational judgement test involving everyday scenarios you might encounter on the shop floor at Walmart.
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Handle Customer/Member Transactions. An interactive assessment that involves giving the correct change to a customer as quickly as possible. Practise accurate calculations and follow the timing shown in your assessment.
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Tell Us Your Story. A questionnaire that contains generic questions about your background and work experience. These might seem simple but read the questions carefully, as they are used by Walmart to judge the kind of person and employee you are.
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Describe Your Approach. A personality test based on Walmart’s values and its vision of the ideal employee for each role.
Walmart Teaming Employment Tests
Preparation for a teaming or management assessment can cover these areas:
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Work with Associates
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Manage Your Area
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Manage Your Day
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Tell Us Your Story
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Describe Your Approach
This test is designed for senior roles and is part of the initial pre-screening when you first apply to a managerial or senior leadership role.
Work With Associates
These are situational questions around teamwork and scenarios you might encounter in a leadership role, where you need to choose a response to each question. To perform well, you shouldn’t just rely on your previous experience; you need to use the information you are provided to make a judgment.
Check the instructions before starting, including whether you can revisit earlier answers.
Manage Your Area
This test relates specifically to the area you have chosen to work in. You’ll be provided hypothetical information you must interpret, which aims to replicate the decision-making you might do in the real job.
Work accurately and follow the section timer. Do not assume speed affects the score unless your assessment instructions say so.
Manage Your Day
Here you are provided scenarios that Walmart’s leaders face every day, and you will need to figure out how to prioritize them. For example, you’ll need to review certain activities, decide on their urgency and then make a decision on priorities.
Tell Us Your Story
This is a biodata questionnaire, which asks questions and details about a person’s life, education, and career. These questions help support diversity rules and also help as an additional screening method.
Attention to detail is key here (even if the answer seems obvious). Try to answer as quickly as possible.
Describe Your Approach
A Describe Your Approach questionnaire evaluates your style of work and management. You might find the questions ask the same thing in different ways, which is why it’s important to stay consistent with your answers.
Manager Employment Assessment (MEA)
Management assessment preparation may include these areas:
- Work with Associates
- Run Your Business
- Manage Your Day
- Tell Us Your Story
- Describe Your Approach
The main difference is the Run Your Business section:
Run Your Business
This tests your ability to make managerial decisions based on business data, usually in the form of tables and charts. It will require some basic math to reach an answer.
More importantly, this test is not testing your math skills, but what to base your decisions on. The right calls will depend on Walmart’s own criteria.
Walmart’s VR assessment
As well as using virtual reality (VR) to train its retail staff, Walmart has also used VR technology to assess existing associates who are being considered for promotion into management roles, rather than as part of the standard job application process.
These virtual simulations examine an employee’s knowledge, instincts, and abilities, letting Walmart see how they deal with everyday scenarios and task prioritization, and how they might handle unexpected events.