Practice Aptitude Tests is not associated with Starbucks. We provide preparation services for Starbucks psychometric tests. Our tests are not designed to be identical to any style, employer or industry. Visit https://www.starbucksemeacareers.com/en to apply.
Founded in 1971, Starbucks has grown to become the largest coffee shop chain in the world, with a globally recognised brand and more than 32,000 stores in 80 countries.
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Starbucks Virtual Job Tryout
If you are successful at the telephone interview stage, you will be invited to take the Starbucks Virtual Job Tryout.
This assessment consists of mainly situational judgement questions, with some personality assessments as well. You will take this assessment if you are applying for a barista, shift supervisor or store manager position.
The assessment is meant to simulate the scenarios and problems you could face as a barista or manager. You will be asked questions regarding these scenarios and will have to select the best course of action.
It is taken online and assesses your competence and decision making when presented with certain employee and customer situations. Starbucks uses this to screen candidates by seeing if they possess the necessary skills for the role, and to give them a sense of how well they might perform on the job.
This is also an opportunity for you to get a taste of what it will be like to work in the role you are applying for.
The assessment can be tough, as there may appear to be more than one ‘obvious’ choice. The best way to prepare is to become familiar with the Starbucks company values beforehand and try to select the response that you think best fits the work culture of the company.
The final stage of the recruitment process is a face-to-face interview with the store manager. This will typically last between 15 minutes and an hour. If you are applying for a managerial position, you can expect to have multiple face-to-face interviews.
This interview will involve competency-based questions, but will remain relatively relaxed and conversational. Examples of competency-based questions:
- “How would you handle a rude customer?”
- “If we ran out of a product or ingredient, how would you explain the situation to the customer? “
- “Tell me about a time you made a mistake, and how did you fix it?”
The interviewer will want you to give specific anecdotes when answering these questions, so take some time to think about examples from your past experiences.
Make sure to also do some research on Starbucks and the role, and think of some questions to ask the store manager, as this shows you have interest in the position and are a keen candidate.
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Reviews of our Starbucks tests
What our customers say about our Starbucks tests
United States of America
August 10, 2021
I liked this test
I think knowing what answers were correct right away would help plan as to answer the next questions accordingly