Careers at State Farm
Careers at State Farm are available to both experienced professionals and those seeking paid internship opportunities. Working at State Farm comes with benefits including a competitive salary, training and development opportunities, and access to great medical, dental and life insurance.
There are roles available in State Farm in the following job areas:
- Accounting and financial
- Administrative support
- Claims and investigation
- Customer services
- Facilities management
- Human resources, training, and business support
- Legal, compliance and risk management
- Marketing, design and communications
- Research and data analytics
- Sales support
- Technology and UX
- Underwriting and actuarial
State Farm is an employer that values being a good neighbor, doing business more like a community than a company. The company values are about helping people and being fair, with the shared values of quality service, mutual trust, integrity, and financial strength.
State Farm Application Process
Depending on the role you have applied for, the application process will have several stages and can take several months to complete.
All the available jobs at State Farm are listed on its careers portal, and you can search the listing by location or category, as well as by position type (full time, part time, or internship).
When you have found a role that you are interested in applying for, you need to read the job description for details about the company and the desired qualifications, skills and experience for the role.
State Farm online application
The online application is straightforward. You will need to create a profile on the portal, which is the hub of your application. Your contact details are stored, and there is an option to upload a tailored resume, highlighting the relevant skills and qualifications that the role requires.
This application will be reviewed by the recruitment team to ensure that you meet the basic criteria, and if so, you will be asked to complete some pre-employment assessments.
State Farm Aptitude Tests
The assessments that are used in each application process will be based on the needs of the role; this means that you might not be asked to complete all the tests below.
PI Learning Indicator
The Predictive Index Learning Indicator (PILI) is used to assess cognitive ability, and how you learn, adapt, and grasp new concepts.
This assessment lasts just 12 minutes, in which time you will be asked up to 50 questions that are based on three different subjects:
- Numerical reasoning – reading, understanding and analyzing data in the form of numbers in tables and graphs
- Verbal reasoning – reading, understanding and analyzing data in the form of passages of text
- Non-verbal reasoning – reaching logical conclusions using patterns and rules in sequences of images and shapes
You will need to answer as many questions as you can in the 12-minute time limit, and your score is measured according to how quickly you answer, as well as how accurately. Your overall score will be measured against other candidates, as well as a set pass mark, to decide whether you will be taken further in the assessment process.
Language proficiency tests
If you are applying for a role that requires fluency in a language other than English, the language proficiency assessments will test your level. Each test is designed and marked by the American Council on the Teaching of Foreign Languages (ACTFL).
Oral Proficiency: In this 20–40 minute test, conversation prompts are spoken by a virtual avatar, and your responses are marked according to your language usage.
Writing Proficiency: This assessment lasts 80 minutes, and you will be required to write memos, letters, and other business-related documents. You will be marked on the appropriateness of your vocabulary, accuracy of grammar, as well as style, fluency and manner of expression.
Reading proficiency: In 50 minutes, you will be asked to read and answer questions about passages that are varying in proficiency levels. These might be on general, social, or more academic topics, and your understanding will be scored.
State Farm data entry assessment
Using a piece of software called SkilTrak, applicants who will be dealing with data entry, like customer service operatives, are assessed on essential skills in navigating forms on screen and using a keyboard. There will be a typing assessment, which examines speed and accuracy.
Following this, there is a more interactive assessment that lasts around 30 minutes, which requires you to use headphones and respond to simulated customer service scenarios, accurately inputting data and multi-tasking.
Microsoft Word and Excel tests
To assess your level of competency and expertise in Microsoft Word and Microsoft Excel, you might be asked to complete a test.
Designed to be an interactive assessment that shows you can use both these programs in a work-related setting, it has different levels of difficulty designed to assess proficiency.