You have been working on a project that has been subject to numerous issues and delays. It is running behind schedule despite the team working many late nights to catch up. The project is also in a poor financial position having already overspent the budget.

You are having lunch with a colleague who is also working on the project and is great at what he does. He complains to you that he isn’t enjoying the project and is thinking about asking to be taken off it.

What do you do?

a) Agree that it has been frustrating but remind him of the progress you are making and the long-term benefits. b) Suggest alternative projects that he be interested in joining. c) Remind him that he started the project so should commit to finishing like the rest of the team.

Option A is correct as you are empathising with him whilst reminding him of both the reasons you’re working so hard and the progress you’ve made.